Privacy Policy

Last updated: March 26, 2026

1. Introduction

Snorely (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use the Snorely mobile application (“the App”). We have designed Snorely to collect minimal personal data and to keep you in control of your information. By using the App, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect the following categories of information:

a) Automatically Collected Data

  • Device identifiers (anonymous UUID generated locally on your device)
  • Device information (model, operating system version)
  • Country or region (derived from timezone)
  • App usage analytics (app opens, feature usage, session duration)
  • Onboarding progress (which setup steps you completed)
  • Notification delivery status and error logs
  • App review prompt interaction data (whether prompts were shown, accepted, or dismissed)

b) Data You Provide

  • Email address (when you create an account)
  • Subscription and purchase information (managed by RevenueCat; purchase event details including product ID, transaction ID, price, and subscription status are also stored in our database)
  • User feedback messages submitted through the App
  • Leaderboard display name (if you opt in to the weekly leaderboard)

c) Audio Data

The App uses your device’s microphone to record audio during sleep sessions that you explicitly initiate. Recording continues in the background while the App is open and your device screen is off, but only during an active sleep session that you started.

  • Full session recordings are stored and processed entirely on your device using on-device machine learning. We do not transmit, upload, or store full session audio recordings on any external server.
  • Pinned audio clips: If you choose to save (pin) a specific snoring segment, that short audio clip (up to 512KB) is uploaded to our cloud storage (hosted on Supabase) to enable cross-device access and backup. Pinned audio clips are stored in a private, encrypted storage bucket accessible only to your account.
  • Audio-derived metadata: Amplitude and intensity data (decibel levels sampled during your recording) is synced to our cloud database to power features like timeline visualization, snore scoring, and sleep analytics. This metadata does not contain recognizable audio content.

d) Sleep and Snoring Data

  • Snore scores, snore event timestamps, detection confidence levels, snore duration, and intensity levels
  • Sleep session start/end times, total snoring duration, and recording mode
  • Session notes you add
  • This data is stored locally on your device and synced to your account in our database (hosted on Supabase) to enable features such as cross-device access, data backup, statistics, and the optional leaderboard.

e) Health & Wellness Data (Optional)

You may optionally provide the following health and wellness information to enhance your sleep insights:

  • Age and biological sex (in your profile)
  • Weight and weight unit (per sleep session)
  • Rest quality rating (per sleep session)
  • Pre-sleep lifestyle factors (e.g., alcohol consumption, exercise, allergens, sleeping position)
  • Remedies used (e.g., nasal strips, positional aids, mouth tape)

This data is entirely optional and is provided at your discretion. Under GDPR, health-related data is considered a “special category” of personal data, and we process it only with your explicit consent. You may stop providing this data at any time without affecting the core functionality of the App.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or any other jurisdiction that requires a legal basis for processing personal data, we rely on the following:

  • Performance of a contract:Processing necessary to provide you with the App’s services, manage your account, and fulfill your subscription.
  • Legitimate interests: Processing for app improvement, analytics, bug fixing, and fraud prevention, where our interests do not override your rights.
  • Consent: Where required, we will obtain your explicit consent before processing. This includes:
    • Health and wellness data (age, sex, weight, rest quality, lifestyle factors, remedies)
    • Optional marketing communications
    • Leaderboard participation and display of your chosen display name to other users

4. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and maintain the App and its features.
  • To manage your account and subscription.
  • To improve the App, fix bugs, and enhance user experience.
  • To provide customer support and respond to your inquiries.
  • To generate anonymized, aggregated analytics that help us understand how users interact with the App.
  • To comply with legal obligations.

We never sell your personal data to third parties.

5. Data Storage & Security

We take the security of your data seriously:

  • Full session audio recordings: Stored and processed entirely on your device. Never transmitted to external servers.
  • Pinned audio clips: Stored in a private, encrypted Supabase Storage bucket with Row Level Security (RLS) ensuring only you can access your clips. Maximum file size: 512KB per clip.
  • Account, sleep data, and audio-derived metadata: Stored in our cloud database hosted on Supabase, which uses encryption at rest and in transit, and enforces Row Level Security (RLS) to ensure that only you can access your data.
  • Health and wellness data: Stored alongside your session data in our cloud database with the same encryption and access controls.
  • Subscription data: Managed by RevenueCat with industry-standard security practices. Purchase event details are also stored in our database for account management purposes.
  • Local device storage: App settings, session state, and authentication tokens are stored locally on your device using encrypted key-value storage within the application sandbox.
  • Data in transit: All communications between the App and our servers are encrypted using TLS/SSL.

While we implement commercially reasonable security measures, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security of your data.

6. Third-Party Services

We use the following third-party services to operate the App. Each service processes only the minimum data necessary for its function:

  • Supabase— Authentication, cloud database, and file storage. Processes your email address, account data, synced sleep and health data, pinned audio clips, and push notification tokens. See Supabase Privacy Policy.
  • RevenueCat— Subscription and in-app purchase management. Processes your purchase history, subscription status, and anonymous user identifier. See RevenueCat Privacy Policy.
  • Expo (Expo Application Services)— Push notification delivery. Processes your device push token to deliver reminder notifications. See Expo Privacy Policy.
  • Apple— Authentication via Sign in with Apple. Processes your Apple ID email address (which may be a private relay address) and optionally your name, as part of Apple’s OAuth authentication flow. See Apple Privacy Policy.
  • Google— Authentication via Google Sign-In. Processes your Google account token for identity verification. See Google Privacy Policy.

We do not share your data with any other third parties except as required by law or as described in this Privacy Policy. We have Data Processing Agreements (DPAs) in place with our primary data processors (Supabase, RevenueCat) as required by GDPR.

7. Microphone & Device Permissions

Microphone:Snorely requires access to your device’s microphone to record audio during sleep sessions. The microphone is activated only when you explicitly start a recording session and is deactivated when the session ends. During an active session, recording continues in the background (while your screen is off) to ensure uninterrupted sleep tracking. The microphone is never active without your knowledge or outside of an active session. All audio is processed locally on your device using on-device machine learning and is never transmitted to any external server (except for pinned clips you explicitly choose to save — see Section 2c). You can revoke microphone access at any time through your device’s settings, though this will prevent the App from performing its core snore detection functionality.

Photo Library: Snorely may request access to your photo library to allow you to save and share sleep report images (PDF exports). The App does not read, scan, or collect any existing photos from your library.

Notifications:Snorely requests permission to send push notifications for bedtime reminders and alarms that you configure. You can disable notifications at any time through your device’s settings.

Background Audio: Snorely uses iOS background audio capability to continue recording during active sleep sessions while your device screen is off. This capability is only active during sessions you explicitly start.

8. Leaderboard

Snorely offers an optional weekly leaderboard feature. If you choose to participate:

  • Your snore score for the week is submitted and ranked alongside other participants.
  • Your chosen display name (which can be anonymous) is visible to other leaderboard participants.
  • No other personal information (email, profile data, health data) is shared with other users.
  • You can opt out of the leaderboard at any time by not submitting scores or by changing your display name.
  • Leaderboard data is reset weekly.

Participation in the leaderboard is entirely voluntary and does not affect the core functionality of the App.

9. Data Export & Sharing

Snorely allows you to export your sleep data as PDF reports and share snore cards via your device’s native share sheet. When you use these features, the exported data leaves the Snorely ecosystem and is shared through whichever app or service you select (e.g., Messages, Email, social media). We are not responsible for how third-party apps handle data you choose to share with them.

Snorely also supports iOS Live Activities, which display your active recording status on your device’s lock screen. This information is displayed locally on your device and is not transmitted to any external server.

10. Data Retention

  • Active users: Your account data and synced sleep data are retained for as long as you maintain an active account.
  • Account deletion: If you request account deletion, we will delete your personal data from our servers within 30 days. Some anonymized or aggregated data may be retained.
  • Local data: Data stored locally on your device is under your control. You can delete it at any time by removing the App or clearing app data in your device settings.
  • Anonymized data: Anonymized and aggregated data that cannot identify you may be retained indefinitely for analytics and service improvement.

11. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure:Request deletion of your personal data (“right to be forgotten”).
  • Right to Data Portability: Request your data in a structured, commonly used, machine-readable format.
  • Right to Object: Object to processing of your personal data based on legitimate interests.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a data protection authority in your jurisdiction.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

12. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence, including where our third-party service providers (Supabase, RevenueCat) maintain their servers. These countries may have data protection laws that differ from your jurisdiction. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable law, including standard contractual clauses or other legally recognized transfer mechanisms.

13. Children's Privacy

Snorely is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child under 16 has provided us with personal information, please contact us at [email protected] and we will take steps to delete such information within a reasonable timeframe. This is in compliance with the Children’s Online Privacy Protection Act (COPPA), the GDPR age of digital consent requirements, and similar regulations in other jurisdictions.

14. Do Not Sell My Personal Data

In accordance with the California Consumer Privacy Act (CCPA) and similar regulations, we do not sell, rent, or trade your personal data to third parties for monetary or other valuable consideration. We do not share your personal data with third parties for their direct marketing or advertising purposes.

15. Medical Disclaimer & Limitation of Liability

Not a Medical Device: Snorely is designed for informational and wellness tracking purposes only. The App is NOT a medical device. It is not cleared or approved by the FDA, CE-marked, or certified by any regulatory body. Snorely is not intended to diagnose, treat, cure, or prevent any disease or medical condition, including but not limited to sleep apnea, obstructive sleep apnea, or any other sleep disorder.

No Medical Advice: The snore scores, sleep statistics, and other data provided by the App do not constitute medical advice. The accuracy of snore detection is not guaranteed and may be affected by environmental noise, device placement, recording conditions, and other factors. You should not make health decisions based solely on data from this App. Always consult a qualified healthcare professional for medical advice, diagnosis, or treatment of sleep-related conditions.

Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SNORELY AND ITS DEVELOPER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR DAMAGES ARISING FROM RELIANCE ON APP DATA FOR HEALTH OR MEDICAL DECISIONS, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY. OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO YOUR USE OF THE APP SHALL NOT EXCEED THE TOTAL AMOUNT YOU HAVE PAID US FOR SUBSCRIPTION FEES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR FIFTY US DOLLARS ($50), WHICHEVER IS GREATER.

No Warranty:THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE, OR THAT SNORE DETECTION RESULTS WILL BE ACCURATE OR RELIABLE.

16. Governing Law & Dispute Resolution

This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of Serbia, without regard to its conflict of law provisions. For users in the European Economic Area, this does not affect your rights under mandatory consumer protection laws of your country of residence.

Any dispute arising out of or relating to this Privacy Policy or your use of the App shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within thirty (30) days, either party may submit the dispute to binding arbitration in accordance with the rules of the relevant arbitration body in Belgrade, Serbia. The language of arbitration shall be English.

To the fullest extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If this class action waiver is found to be unenforceable, the entirety of this arbitration provision shall be null and void.

Nothing in this section limits your right to lodge a complaint with a data protection authority under GDPR or other applicable laws.

17. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Snorely, its developer, affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use or misuse of the App; (b) your reliance on App data for medical or health decisions; (c) your violation of this Privacy Policy or any applicable law; or (d) your infringement of any third party’s rights. This indemnification obligation does not apply to residents of jurisdictions where such provisions are prohibited by law.

18. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will:

  • Notify the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR Article 33.
  • Notify affected users without undue delay when the breach is likely to result in a high risk to their rights and freedoms, as required by GDPR Article 34.
  • Provide details of the nature of the breach, the categories of data affected, the likely consequences, and the measures taken to address and mitigate the breach.

19. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting a notice within the App and updating the “Last updated” date at the top of this page. For significant changes, we will make reasonable efforts to provide advance notice. Your continued use of the App after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

For changes affecting how we process health and wellness data or audio data, we will seek renewed consent where required by applicable law before applying those changes to your existing data.

20. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at [email protected].

For GDPR-related requests, please use the same email address with the subject line “GDPR Request” to help us process your inquiry promptly.